Job Description
Our client is a respected hospitality group operating a portfolio of well-loved community pubs across New South Wales. Known for consistent service, quality food and beverage offerings, and strong local engagement, the group continues to expand, creating an opportunity for a capable leader to join one of their Newcastle venues.
Job Description
The Pub 2IC / Operations Manager will work closely with the Venue Manager to oversee daily venue operations while driving service excellence and operational consistency. This role suits a practical, confident operator with strong capabilities across bars, gaming, food service, compliance, and team leadership.
Key Responsibilities:
- Support the Venue Manager across all operational, administrative, and financial functions
- Lead, coach, and develop a motivated front-of-house team
- Maintain compliance including RSA, RCG, licensing, and WHS requirements
- Manage stock, ordering, cash controls, and supplier relationships
- Deliver a high-quality guest experience across all trading periods
The ideal candidate will bring proven experience in a pub, club, or busy hospitality venue, along with a balanced leadership style and strong operational understanding. They will be calm under pressure, organised, and eager to develop within a growing business.
Key Attributes:
- Experience in a 2IC, Duty Manager, or Operations role within a pub environment
- Strong leadership, communication, and people management skills
- Solid understanding of gaming, compliance, and financial controls
- Hands-on, solution-focused, and confident working across all areas of the venue
- Ambition to progress into senior leadership roles
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