Job Description
Client Profile
Our client recently renovated and opened a new boutique hotel in the heart of downtown Ojai, California restoring the property into its original form whilst adding some fine touches to the now iconic hotel.
Job Description
The Hotel General Manager will oversee the daily operations of the property, ensuring exceptional guest experiences while driving operational efficiency. This hands-on leadership role requires a strong focus on service delivery, team engagement, and maintaining exceptional service standards.
Key responsibilities include:
- Managing all hotel operations, including front office, housekeeping, and guest services
- Leading and developing a high-performing team
- Overseeing budgets, reporting, and financial performance
- Maintaining property presentation and brand standards
- Implementing strategies to enhance guest satisfaction and loyalty
- Lead all marketing and revenue driving initiatives.
Candidate Profile
This role is perfect for a hospitality professional ready to take the next step into full hotel management. You will bring proven operational experience, strong leadership skills, and a commitment to delivering exceptional guest experiences.
Key skills and experience:
- Experience as a Assistant GM, Director of Operations or GM of small independent boutique property.
- Strong people management and team development skills
- Solid understanding of hotel operations and service delivery
- Financial and operational acumen
- Ability to thrive in a hands-on leadership role
Offer
A competitive remuneration package, plus temporary accommodation, will be provided to assist with relocation.
To learn more about this role, submit your CV or contact Ben Fitzgerald via ben@hastingspeople.com for a confidential discussion.
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