Job Description
Client Profile
The property is a well‑established, centrally located accommodation venue in Regional South Australia, comprising motel rooms, deluxe villas, a function room, restaurant/bar and supporting amenities including pool and event facilities. The client is committed to delivering a premium guest experience, a strong local reputation and growth in regional tourism.
Role Overview
You will be responsible for the end‑to‑end management of the property, driving guest satisfaction, financial outcomes and operational excellence. You will lead a team across the front office, housekeeping, F&B, events and maintenance. You will also be the key local face for the asset, supporting marketing, community engagement and strategic initiatives.
Key responsibilities:
- Oversee daily operations across all departments (front office, housekeeping, F&B, functions, maintenance)
- Accountability for budgeting, forecasting, cost control, revenue management and margin optimisation
- Develop and maintain high standards of service, quality and guest experience
- Lead, coach and develop departmental managers and staff to deliver results
- Collaborate with marketing, sales and external partnerships to drive occupancy, events and revenue
- Ensure compliance with health & safety, licensing, asset maintenance and regulatory requirements
You are an experienced hotel or resort leader, ideally with exposure to both accommodation and food & beverage operations in a regional environment. You are commercial, hands‑on, and community-minded.
- Proven senior management experience in a hotel, resort or multi‑department hospitality operation
- Strong commercial acumen, P&L responsibility and demonstrated ability to grow revenue and manage costs
- Excellent leadership, people development and team engagement skills
- Capability in guest experience delivery, quality standards, and operational systems
- Familiarity with regional hospitality dynamics, local sourcing and community engagement
- Experience in function/event operations and food & beverage revenue management
- Knowledge of branded hotel operating systems (or equivalent)
- Understanding of regional tourism drivers and stakeholder relationships in South Australia
This is a compelling role for a seasoned hospitality executive to lead and grow a flagship regional property. Competitive remuneration package offered, commensurate with experience, including bonus incentives tied to performance and growth.
To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion.
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