Job Description
Client Profile
Our client is a respected hospitality group who have recently launched a state-of-the-art gaming room within a new Brisbane CBD venue, housing 40 EGMs. With a focus on quality, experience and operational excellence, the group is investing heavily in creating a premium gaming destination that will set a new benchmark in the market.
Job Description
The Gaming Manager will be responsible for overseeing the full gaming operation, driving performance and leading a team within a newly built, high-end environment. The role requires a hands-on leader who can deliver an exceptional guest experience while ensuring compliance, efficiency and strong financial results.
Key responsibilities include:
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Managing day-to-day gaming operations across machines, jackpots and link systems
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Leading, training and developing the gaming team
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Driving loyalty and engagement initiatives to build repeat visitation
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Ensuring full compliance with all gaming regulations and venue policies
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Contributing to other aspects of the venue's operation and success
Candidate Profile
The ideal candidate will bring significant experience managing a high-turnover gaming room, along with the confidence and capability to operate with autonomy. A strong understanding of gaming systems, guest engagement and team leadership is essential.
Preferred attributes include:
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Demonstrated success in managing a busy, high-performance gaming venue
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Strong leadership skills and the ability to build a positive team culture
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High attention to detail and commitment to compliance
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Proven ability to drive loyalty programs and guest experience outcomes
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A proactive and ambitious approach aligned with the venue’s high standards
Offer
To learn more about this role, submit your CV or contact Phil Cooke via phil.c@hastingspeople.com.au for a confidential discussion.
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