Job Description
Our client is a leading name in the premium hospitality space, operating one of the CBD’s most celebrated venues. Known for delivering exceptional service and a vibrant guest experience, they have built a loyal following and a strong internal culture. Their focus is firmly on quality, people development, and maintaining a supportive, high-performing environment.
Job Description
As Assistant General Manager, you will play a critical role in the leadership of the venue, supporting the General Manager in day-to-day operations, coaching and developing the team, and driving service standards across the restaurant and bar. You'll lead by example on the floor, be hands-on with training and mentorship, and work closely with senior leadership to continue building a positive and productive team environment. This is a fast-paced, high-volume venue where attention to detail, energy, and commitment to service excellence are key.
Your responsibilities will include:
- Leading, coaching, and developing a high-performing team
- Supporting the GM in delivering venue KPIs across service, financials, and team engagement
- Driving a consistent premium guest experience
- Training, onboarding, and succession planning within the venue
- Overseeing operational standards and compliance
We are looking for a dynamic hospitality leader who is passionate about service, people, and professional growth. You will have:
- Experience in a high-volume, premium food and beverage environment
- Proven ability to lead and inspire large teams
- Strong operational, financial, and service knowledge
- A hands-on leadership style with a genuine passion for people development
- A calm, solutions-focused approach under pressure
This role offers a competitive salary and bonus structure, a balanced roster promoting work/life balance, and clear growth opportunities within a highly regarded group.
To learn more about this role, submit your application or contact Phil Gannon via phil@hastingspeople.com.au
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