Job Description
Client Profile
Our client is a fast-growing, high-energy hospitality brand known for delivering exceptional guest experiences and fostering a strong, values-led culture. With a focus on people, product and community connection, the business continues to expand its footprint while maintaining a commitment to operational excellence and team development.
Job Description
This senior leadership role is responsible for the performance and management of a portfolio of venues across NSW. Reporting to the GM - Operations, you will lead, coach and develop Area and Venue Leaders, ensuring alignment to business objectives, cultural standards and financial targets.
- Lead, mentor and develop multi-site leadership teams to deliver consistent results
- Drive performance across key metrics, including sales, labour, COGS and profitability
- Oversee recruitment, onboarding, training and ongoing capability development
- Ensure operational compliance, reporting accuracy and adherence to company standards
- Support new site openings and broader business initiatives
Candidate Profile
You are an experienced multi-site leader within QSR, known for building high-performing teams and delivering strong operational outcomes. You bring a hands-on leadership style, commercial acumen and a passion for creating exceptional guest experiences.
- Proven experience in multi-site leadership within QSR or fast-paced hospitality
- Strong capability in coaching, mentoring and developing leadership teams
- Commercially astute with experience managing P&L, labour and cost controls
- Highly organised with the ability to manage competing priorities across locations
- Passionate about culture, people engagement and customer experience
Offer
This is an opportunity to join a growing brand in a pivotal leadership role, with the ability to influence performance, culture and expansion across the region.
To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion.
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