Job Description
Lead from the floor in a high-profile opening where produce and guest experience define success.
- New opening with strong ambitions in the premium dining space
- Senior, hands-on leadership role – not office based
- Opportunity to shape service culture and operational standards from day one
Client Profile
This Melbourne-based hospitality group is preparing to launch a new venue positioned firmly within the premium dining landscape. With a strong focus on quality produce, thoughtful execution and genuine hospitality, the business is building a venue designed to resonate with both discerning diners and industry professionals. Backed by experienced ownership, the group values operators who lead from the front and contribute meaningfully to the performance of the business.
Job Description
The Venue Manager will take a senior, hands-on role in leading the opening and ongoing operations of the venue. This is not a desk-based position – success in this role comes from being present on the floor, driving service standards and leading the team through busy, high-quality service.
You will be responsible for shaping the guest experience, building the team and making real-time decisions that directly impact performance. This role suits someone who is confident operating at a senior level, with the ability to influence outcomes through strong leadership and instinctive decision-making.
- Lead the venue from the floor, ensuring a seamless and refined guest experience
- Oversee all aspects of daily operations in a high-performance service environment
- Recruit, develop and lead a skilled front-of-house team
- Set and maintain service standards aligned with a premium, produce-led offering
- Make confident operational decisions that influence performance and profitability
- Work closely with ownership and the culinary team to deliver a cohesive experience
Candidate Profile
You are an experienced hospitality leader who thrives in opening environments and is comfortable operating within premium or hatted-level venues. You are not driven by spreadsheets or office-based management, but by the energy of service, team leadership and guest engagement.
- Proven experience leading premium or hatted-level dining venues
- Strong background in new openings or venue launches
- Highly present, hands-on leadership style with a strong floor focus
- Ability to make decisions that positively impact service and financial outcomes
- Passion for produce, service and creating memorable guest experiences
- Confident building and leading teams in fast-paced environments
Offer
A competitive salary package is available, along with the opportunity to lead a high-profile new opening in Melbourne. This role offers genuine influence, autonomy and the chance to shape a venue from the ground up within a supportive and experienced hospitality group.
To learn more about this role, submit your CV or contact Clinton Hor via clint@hastingspeople.com.au for a confidential discussion.
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