Job Description
Our client is a well-established hospitality business with a strong reputation for delivering high-quality guest experiences across a dynamic and fast-paced operating environment. With people at the centre of its success, the business is seeking a seasoned people leader to build capability, strengthen compliance and support sustainable growth across a diverse workforce.
Job Description
An outstanding opportunity exists for an experienced Head of People & Culture to lead the people function for a hospitality business operating in a complex and evolving environment. This role will suit a commercially minded and operationally strong HR leader who understands the realities of hospitality and can confidently balance culture, compliance and business performance. Reporting to the executive team, you will take ownership of the full people remit, with a strong focus on employee relations, workforce planning, Award interpretation, Fair Work compliance and visa sponsorship frameworks.Key responsibilities include:
- Lead the development and execution of the people and culture strategy across the business
- Provide expert guidance on hospitality Awards, classifications, rosters, pay compliance and workplace obligations
- Oversee employee relations matters, investigations, performance management and policy development
- Manage compliance across Fair Work, employment legislation, labour agreements and sponsorship programmes
- Partner with operational leaders on workforce planning, engagement, retention and organisational capability
Candidate Profile
The successful candidate will be an experienced people and culture leader with a strong background in hospitality or a similarly high-volume, workforce-intensive environment. You will bring deep knowledge of industrial relations, workplace compliance and employment frameworks, along with the confidence to advise senior stakeholders and support leaders across all levels of the business. This is a role for someone who is both strategic and hands-on, with the credibility and judgement to operate effectively in a fast-moving hospitality setting.
You will bring:
- Proven senior HR or people and culture leadership experience within hospitality
- Strong working knowledge of hospitality Awards, Fair Work legislation and workplace compliance requirements
- Demonstrated experience managing employee relations, investigations and performance matters
- Exposure to labour agreements, visa sponsorship programmes and broader workforce compliance frameworks
- Strong stakeholder management skills, sound commercial judgement and the ability to influence across the business
Offer
This is a rare opportunity to join a hospitality business in a pivotal leadership role where you will directly influence culture, capability and compliance across the organisation. You will work closely with senior leadership, contribute to long-term business success and help shape a strong, people-first operating environment. An attractive salary package will be offered in line with the scope and seniority of the role.To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion.
By applying to this role, you are agreeing to the terms set out in Hastings People's privacy policy available at the Hastings People website.
