Job Description
Client Profile
Our client is a highly regarded hospitality group recognised for delivering exceptional dining experiences across multiple venues. With a strong operational foundation and an exciting growth pipeline, the business continues to invest in its people, culture and future. This is an opportunity to join a collaborative executive team where your ideas will be valued and your leadership will directly influence the continued success of the group.
Job Description
As Group Operations Manager, you will oversee the operational performance of a portfolio of venues while partnering closely with venue leaders to deliver outstanding commercial and guest outcomes. You will play a pivotal role in maintaining operational excellence, supporting new venue openings and building high-performing teams across the business.
Key responsibilities include:
- Leading and mentoring Venue Managers to drive engagement, accountability and performance
- Delivering strong financial outcomes through labour, wage and cost management
- Supporting the successful launch and integration of new restaurant openings
- Driving consistency across service standards, systems and operational procedures
- Working collaboratively with the executive leadership team on strategic business initiatives
Candidate Profile
You are a commercially minded hospitality leader with proven experience managing multiple venues within a restaurant or hospitality group. You thrive in fast-paced environments, enjoy developing leaders and have a genuine passion for creating exceptional guest experiences.
You will bring:
- Demonstrated multi-site operations management experience within hospitality
- Strong financial acumen with experience managing budgets, P&L and operational KPIs
- Outstanding leadership skills with a track record of coaching and developing high-performing teams
- Experience supporting business growth, change management or new venue openings
- Excellent communication skills with a collaborative and solutions-focused approach
Offer
This is an outstanding opportunity to join a business entering an exciting period of growth while offering the stability of an established and successful hospitality group. An above-market salary package is on offer, along with genuine career progression, a supportive leadership team and the opportunity to make a significant impact across the business.
To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion.
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