Job Description
Client Profile
Our client is an established hospitality group with a portfolio of premium venues recognised for delivering high-quality food, service and guest experience. With a strong reputation in the market and continued growth on the horizon, the business is seeking an experienced operations leader to oversee performance across multiple sites and help drive the next phase of expansion.
Job Description
An exciting opportunity exists for a commercially astute Group Operations Manager to lead a portfolio of six premium restaurant venues, including the launch of a new opening. This is a senior leadership role requiring a proven hospitality operator who can balance strategic oversight with strong day-to-day execution across venue performance, team leadership and operational standards. Working closely with key internal and external stakeholders, you will take ownership of multi-site performance and play a critical role in supporting both current operations and future growth.
Key responsibilities include:
- Oversee operations across six premium venues, ensuring consistency in service, standards and financial performance
- Lead and support venue leaders to deliver strong commercial outcomes, team engagement and guest experience
- Take full ownership of P&L performance, budgets, forecasting and cost control across the portfolio
- Drive compliance across workplace practices, policies, procedures and operational risk
- Partner with stakeholders across the business to support strategic planning, reporting and a successful new venue opening
Candidate Profile
The successful candidate will be an experienced multi-site hospitality leader with a strong background in premium restaurant operations. You will bring sound commercial judgement, excellent leadership capability and the presence to influence stakeholders across all levels of the business. This role will suit someone who is highly organised, people-led and confident managing the complexity of a growing premium venue group.
You will bring:
- Proven experience in a group, area or multi-site operations role within premium hospitality
- Strong capability across full P&L management, budgeting and performance improvement
- Demonstrated success leading multiple venue teams and developing high-performing leaders
- A solid understanding of operational compliance, systems and people management best practice
- Experience working closely with senior stakeholders and contributing to venue openings or business growth initiatives
Offer
This is a rare opportunity to join a premium hospitality business in a high-impact leadership role with broad operational scope. You will have the chance to influence performance across an established venue portfolio, support a new opening and work alongside a committed leadership team focused on quality, growth and long-term success.
To learn more about this role, submit your CV or contact Phil Gannon via phil@hastingspeople.com.au for a confidential discussion.
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