Job Description
Client Profile
Our client operates a well-established hospitality venue recognised as a key destination within its local market. With a loyal customer base, strong trading performance, and ambitious plans for future growth, the business is preparing for a substantial transformation that will further elevate its position within the region. This is a rare opportunity to join a venue at a pivotal stage of its evolution and play a leading role in shaping its future success.
Job Description
Reporting to senior stakeholders, the General Manager will be responsible for leading all aspects of venue operations, driving commercial performance, and delivering exceptional guest experiences across food, beverage, gaming, entertainment, and late-night trade. The successful candidate will also work closely with ownership and project teams throughout a major refurbishment program, ensuring operational excellence is maintained while preparing the business for its next phase of growth.
Key responsibilities include:
- Leading and developing a large multidisciplinary management and operational team
- Driving revenue growth and profitability across all business channels
- Managing high-volume late-night operations with a strong focus on compliance and guest experience
- Overseeing food and beverage performance, product development, and service standards
- Partnering with stakeholders throughout the venue redevelopment and refurbishment process
- Building strong community engagement and maintaining the venue's reputation within the local market
Candidate Profile
The ideal candidate will be a proven hospitality leader with extensive experience managing large-format venues with diverse revenue streams. You will be commercially astute, operationally strong, and comfortable leading teams within high-volume environments. Experience managing complex stakeholder relationships and navigating periods of change will be highly regarded.
Key requirements include:
- Previous experience as a General Manager or senior venue leader within a high-volume hospitality operation
- Strong background across food and beverage operations
- Demonstrated success managing late-night trade and entertainment-focused venues
- Proven ability to lead large teams and develop future leaders
- Strong commercial acumen with a track record of delivering revenue and profit growth
- Experience working alongside ownership groups, boards, or senior stakeholders on strategic projects
Offer
This is an outstanding opportunity to take ownership of a market-leading venue during a period of significant investment and transformation. A competitive salary package will be negotiated commensurate with experience.
To learn more about this role, submit your CV or contact Phil Cooke via phil.c@hastingspeople.com.au for a confidential discussion.
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