Job Description
Client Profile
Our client is leading the way is setting the standards for elite membership clubs with properties in Los Angeles, New York and more to come. Since inception, they have curated a strong community of members who all share the same love for arts and hospitality.
Job Description
Duties and Responsibilities: including but not limited to
- Maintain professional appearance standards as directed in the Company Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Ensures the general cleanliness of the front-of-house, and the entire venue.
- Assists in the decision-making process for interviewing, hiring, and training new applicants.
- Responsible for the growth opportunities and employee development of all front-of-house employees.
- Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency and profitably.
- Possesses in-depth knowledge of operational systems.
- Regulates all executive-level POS functions.
- Ensures Department of Health and company sanitation standards.
- Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
- Coaches and develops front-of-house employees by setting clear guidelines and expectations.
- Ensures all employees are compliant with all front-of-house standards and procedures.
- Possesses in-depth knowledge of all food and beverage menus and the venue.
- Ensures that all guest and employee concerns are resolved.
- Practical knowledge in the job duties of all supervised employees.
- Communicates clearly and concisely with heart-of-house employees during service.
- Ensures the completion of all opening and closing procedures as prescribed by company.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Works as part of a team and provides help and support to all fellow team members.
Training Requirements:
- Alcohol Awareness, Food Handling.
Minimum Education and Qualifications:
- Minimum 2-3 years previous hospitality experience as an Restaurant Manager or senior manager within a high-volume setting is essential.
- Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
- Demonstrated financial acumen with P&L statements, and labor models is desirable.
- Must be organized, self-motivated, and proactive with a strong attention to detail.
- Proficient with computers (Microsoft Products), POS and technology.
Physical Demands and Work Environment:
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
Offer
This role is offering a very strong remuneration package, with excellent base salary for the right candidate. To learn more about this role, submit your application or contact Ben Fitzgerald via ben@hastingspeople.com
By applying to this role, you are agreeing to the terms set out in Hastings People's privacy policy available at
https://www.hastingspeople.com.au/privacy-policy
This role is offering a very strong remuneration package, with excellent base salary for the right candidate. To learn more about this role, submit your application or contact Ben Fitzgerald via ben@hastingspeople.com
By applying to this role, you are agreeing to the terms set out in Hastings People's privacy policy available at
https://www.hastingspeople.com.au/privacy-policy