Job Description
Area Manager, Vast Portfolio, Sydney
Lead performance, people and compliance across a portfolio of high-volume hospitality venues.
- Oversee multi-site operations with full P&L accountability
- Drive leadership capability, culture and customer experience
- Lead compliance, gaming, labour and commercial performance
Client Profile
Our client is a well-established hospitality operator with a diverse portfolio of venues and a strong reputation for delivering quality guest experiences. With a people-first approach and clear operational frameworks, the business is focused on driving performance, consistency and long-term growth across its venues.
Job Description
Reporting to senior operations leadership, this role is responsible for the end-to-end performance of multiple venues. You will lead, coach and hold Venue Managers accountable while ensuring consistent execution across operations, compliance and customer experience.
This is a hands-on leadership role balancing strategic oversight with operational discipline.
Key responsibilities include:
- Coaching and developing Venue Managers to build high-performing, accountable teams
- Driving financial outcomes across revenue, cost control and EBITDAR performance
- Leading labour planning, rostering discipline and cost management
- Overseeing gaming operations, reporting and compliance standards
- Managing GP performance including stock control, audits and product optimisation
- Ensuring full compliance across licensing, WHS, AML/CTF and regulatory frameworks
- Executing customer experience strategies and service consistency across venues
- Leading quarterly planning, KPI ownership and business performance reviews
- Overseeing marketing execution, promotions and return on investment
- Building strong relationships with internal stakeholders, regulators and local communities
You are a commercially astute and operationally strong hospitality leader with proven multi-site experience. You bring a structured approach to performance, a strong understanding of compliance and a genuine passion for developing people.
You will demonstrate:
- Proven success managing multiple venues in a complex hospitality environment
- Strong financial acumen across P&L, labour and cost control
- Deep understanding of compliance, gaming and regulatory requirements
- Exceptional leadership and coaching capability
- High attention to detail across operations, reporting and administration
- Strong stakeholder management and communication skills
- A values-driven, resilient and solutions-focused mindset
This is a key leadership opportunity to influence performance, culture and growth across a portfolio of established venues within a respected hospitality group.
To learn more about this role, submit your CV or contact Luke Butler via luke@hastingspeople.com.au for a confidential discussion.
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